The integration of trusted service partners strengthens relationships with local customers and creates opportunities to collaborate on future product development. As part of their ongoing commitment to customer-centricity, Loepfe has announced its expansion into China, India and Turkey. The strategic integration of key service partners creates dedicated business units (BUs) that can provide a local service to customers, while drawing on the international support within the Vandewiele Group, Kortrijk/Belgium. The Loepfe BUs remain independent within the Vandewiele structure.
In this way, clients will have the opportunity to impact the company’s future product portfolio more directly. Direct feedback will lead to clients being a key part of solution testing and development, and to products being more closely aligned to their needs.
These strategic moves have been undertaken as part of the long-term goal of Loepfe Brothers Ltd., Wetzikon/Switzerland, to provide more direct operational and strategic support to customers in the key markets, Turkey, India and China.
»Our teams on the ground will provide product updates, upgrades and training, while collecting invaluable customer feedback.«
Dr. Ralph Mennicke, CEO, Loepfe