For an efficient, modern product origination process, the high-grade technological infrastructure is important in order to be able to adequately serve the requirements of the future and the customers.
For the digitalization journey, 4 focus areas were identified at knitting machine manufacturer Mayer & Cie. GmbH & Co. KG, Albstadt/Germany: digital manufacturing or a state-of-the-art production process, followed by digital processes and a digital organization or, in short, user- and customer-friendly processes. Along with the framework conditions in respect of the legal position and security, the company attaches the great importance to a digital product and new, digital customer experiences.
At a mechanical engineering company, the development department plays a key role. It is interwoven and connected with almost all other departments. The central starting point of the PLM (Product Lifecycle Management) strategy was and is therefore to map an end-to-end digital process in relation to the product - from the first steps in machine development via product information of each and every kind, configuration options and production information to the service case. Every department does, after all, have a different perspective on the product that must be put to use meaningfully and holistically.
Due to central data organization and process automation, development and production have above all moved significantly closer to each other. Customers should benefit from the reliable data flow in the web shop for spare parts, for example, by being able to find the right parts more easily.