Editor In Chief
Claudia van Bonn
(responsible according to § 18 sec. 2 MStV, address as Deutscher Fachverlag GmbH)
Phone +49 69 7595-1393
Phone +49 69 7595-1291
Please find more contact data here.
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According to Regulation (EU) No 524/2013 of the European Parliament and of the Council of May 21, 2013 on online dispute resolution for consumer disputes the European Commission has set up an online platform (ODR platform) for out-of-court settlements concerning consumer disputes: http://ec.europa.eu/consumers/odr
Deutscher Fachverlag GmbH is not obligated or willing to participate in dispute resolution procedures by any consumer arbitration board.